Shipping Policy

Shipping Policy

At Mudsterz™, each product is carefully assembled and packaged upon receiving your order to ensure top quality and reliability. Due to the made-to-order nature of our toys, the production and preparation process typically takes up to 4 business days. Once dispatched, delivery generally takes 7 to 14 business days, depending on your location.

Please note that the time frames stated refer to the transit time after your order has shipped, and do not include the initial processing and fulfillment period.

While we strive to deliver within the estimated delivery window, delays may occur due to circumstances beyond our control, such as carrier delays, customs inspections, or supply chain disruptions. In exceptional cases, delivery may take up to 30 days from the purchase date. Should this occur, we will proactively keep you informed throughout the process.

By placing an order on our site, you acknowledge and accept the possibility of such delays and agree to these terms.

For assistance or to track your order, please contact our support team at hello@mudsterz.com or use the tracking link provided in your shipping confirmation email.

Thank you for choosing Mudsterz™!